Exceptional outsourcing, always

With EQOD, you can focus on your core competency, as we provide complete, full-service options that let you keep costs low, provide maximum value to your customers, and stay ahead of the competition. Our full services list combines expert staff, professional project management, and top-notch facilities to guarantee exceptional and trusted work all the time.

Web Accessibility Services

With more than 10 years of providing expert outsourcing solutions, EQOD specializes in making digital content Section 508-compliant. Our accessibility experts make sure that your files, records, and content strictly adhere and comply with worldwide accessibility standards like the Web Content Accessibility Guidelines (WCAG 2.0) set by the World Wide Web Consortium (WC3) and pointers by the International Digital Publishing Forum (IDPF).

Our full list of accessibility services include:
  • Review, testing, and remediation based on WCAG 2.0
  • Accessibility metadata creation
  • Accessible e-Paper (ePUB, PDF, eBooks, iBooks, etc.)
  • Alternative text tagging for images
  • Audio and video transcription
  • Transcription records review (syncing, style guide review, etc.)
  • Time-coding, time stamping, and spotting
  • Website review and remediation
  • Accessible website development

Data Services

Take some burden off your shoulders and focus on the more important aspects by outsourcing your data processes. We provide custom automation programs tailored to your needs. In addition, our teams of professional data operators and QA specialists make sure that we handle and sift through your volumes of raw data with utmost quality control without sacrificing speed and efficiency, guaranteeing high-quality results on time, every time.

Check out our data processing services suited to your needs.
  • Data collection
  • Data capture and entry
  • Indexing and retrieval
  • Database population
  • Transactions and forms processing (claims, invoices, applications, rebates, etc)

Documents Management

Let us handle your database and records so you can focus on expansion and development. Combined with our data capture and processing services, you can make a team of documentation experts that will handle raw data, convert and format them based on your requirements, review records, and organize them for quick and convenient indexing and retrieval.

Legal Support

EQOD also has an in-house team of legal experts that know the ins and outs of documents processing. Let our professionals prepare and handle your journals, summaries, and other law documents. We provide complete documentation support for your legal and litigation records.

  • Legal transcription and encoding
  • Coding and indexing
  • Summary and document reviews
  • Document redaction
  • General legal documentation support

Publish on Demand (PoD) Support

EQOD also provides support services for e-Paper documents and for-print manuscripts. Our competent, professional staff always uses updated software and programs to come out with properties that meet your requirements. Be it scientific journals with complex formulas, to paperback novels, children’s eBooks, PDFs and creating documents from scratch, let us be your partner in managing and handling both your digital and ready-to-print materials.

  • Typesetting, lay outing and design
  • Proofreading
  • Style guide review and remediation
  • Copy editing
  • Cover art and graphics design
  • Image and assets tagging/alt-text writing
  • eBook creation and accessibility review
  • Format conversion (ePUB, Mobi, iBook, web-ready PDF, etc)
  • File output conversion (PDF/OCR to XML, Word to interactive ePUB, etc)

Transcription and encoding

Our sharp-eared transcribers can proficiently provide recorded transcripts for your digital media. From video-to-text documents to audio book transcription, we can guarantee accurate results and on-time feedback on our output.

  • Direct-to-text transcription for video and audio files
  • Subtitle file review and remediation (style guide, syncing, etc)
  • Time-stamping at regular intervals
  • Time-coding and spotting for complete event and place holders in text file
  • Subtitling and closed captions

Digital Audio

In addition to transcription, our audio services also include options such as editing for files like voice-overs, narrative audio books, dialogue files for films, and others; splicing, and other editing services. We also provide conversion and formatting of audio files so you get what you need, when you need it.

Video Services

Aside from our video-to-text services, EQOD also guarantees complete video creation and editing options. From start to finish, we create, design, and edit your videos for you. We manage all types of video content, from interactive e-Learning videos, YouTube ad placements, to animation and file conversion.

Website creation and management

As digital content experts, we also have a team of web designers and content specialists that can boost and maintain your online visibility, or complete your business branding with an updated and mobile-friendly website. From in-house templates to custom design that fit your requirements, let EQOD create, manage, and update your websites for you.

  • Website audit and remediation (accessibility, metadata, etc)
  • Website creation and development
  • Website and video packages for presentations, product showcases, etc.
  • Content curation and marketing

Search Engine Optimization (SEO)

In today’s online world, web marketing is a big factor for businesses who want to stay ahead of the competition. EQOD provides SEO solutions to help you manage and increase your online visibility, tying in our SEO services with other web solutions to give your business a full advantage online.

  • Online visibility audit
  • Citation and online directories listing
  • Search results management
  • Content marketing
  • Social media management

Contact Center

EQOD has an in-house contact center that can handle customer interaction. We are equipped with the latest contact and call placement apps, database support for indexing, and secured servers and data infrastructure that can readily handle your contacts database.

  • Lead generation
  • Lead and sales qualification
  • Customer service (inbound and outbound)
  • Appointments setting
  • Sales and promotion
  • Market research and survey
  • Email support

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34522 N Scottsdale Rd
Suite D-7146
Scottsdale, Arizona  85266